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Some of Orlando Health's patients can now receive Hospital Care at Home

A simulation of Orlando Health's Hospital Care at Home Program featuring a nurse visiting a patient in her home on "Pink Carnation Court."
Joe Mario Pedersen
/
WMFE
A simulation of Orlando Health's Hospital Care at Home Program featuring a nurse visiting a patient in her home on "Pink Carnation Court."

Orlando Health is launching an at-home treatment service for certain patients in the east Orlando area.

Orlando Health on Thursday will launch its Hospital Care at Home program, allowing patients in need of acute care to be treated in the comfort of their homes.

The program would treat patients suffering from cellulitis, chrronic obstructive pulmonary disease (COPD), asthma, urinary tract infection, heart failure, COVID-19, pneumonia and gastroenteritis.

"Orlando Health wanted to be able to provide a different level of care for its patients and give them a different opportunity to be cared for other than the brick-and-mortar of the hospital," said Linda Fitzpatrick, the assistant vice president for advanced care at Orlando Health. "We'll have decreased infectious rates in their homes, decreased exposures. It is a healthier and happier place to be in order to heal.”

Hospital Care at Home came as a result of the federal initiative created during the height of the COVID-19 pandemic to increase hospital capacity and maximize resources. In December, President Joe Biden signed the Consolidated Appropriations Act, which provides an extension to acute hospital care at home despite the public health emergency planned to end in April (now May).

Orlando Health's Hospital Care at Home program is the first in Orange County to be approved by the Centers for Medicare and Medicaid Services, according to the CMS database. It is the second in Central Florida, with Health First Cape Canaveral Hospital receiving approval for the program in 2021.

Dr. Raj Shah is the senior medical director of the Hospital Care at Home program. He said nurses will be able to monitor patient statuses at the hospital’s hub location using a patch that will stick to the patient's body and send nurses information on vitals.

  (Left) Wendy Cooper, the nursing operations manager for Orlando Health's Hospital Care at Home Program, advises Melissa Pion, an RN in the program, on how to monitor a patient's vitals from the program's hub center.
Joe Mario Pedersen
/
WMFE
(Left) Wendy Cooper, the nursing operations manager for Orlando Health's Hospital Care at Home Program, advises Melissa Pion, an RN in the program, on how to monitor a patient's vitals from the program's hub center.

“(We'll be able to measure) heart rate, respiration, temperature, and blood pressure. We’ll also do video conferencing from that location with the patient. We’ll have nurses going to the patient's home at least twice a day”, Shah said.

Patients will be able to communicate with the nursing staff or doctors using a hospital-provided tablet.

Melissa Pion, a 14-year registered nurse, recently accepted a job at Orlando Health specifically because of the program. She'll be at the patient care hub and looking after five patients on a computer, where she can see all of her patients' vitals in one place versus having to go from room to room like in the typical hospital setting.

 A nurse monitors a patient in the comfort of a home during a simulation of Orlando Health's Hospital Care at Home Program.
Joe Mario Pedersen
/
WMFE
A nurse monitors a patient in the comfort of a home during a simulation of Orlando Health's Hospital Care at Home Program.

“Here we’re seeing everything all at the same time and it’s happening in real time. (Where as) sometimes if I’m in a patient in one room, something might occur with a patient in the next room and I’m not seeing it. It’s literally being able to have an overview of everything” Pion said.

Pion is excited to be part of the program's start but said she wasn't too surprised to find out the hospital was starting Hospital Care at Home, due to the success of telehealth operations during the pandemic.

“Nobody wants to be sick. Nobody wants to go to the hospital. So to be able to have that option, so to be able to have that option to be home and have treatment, I think that’s the way health care is going. That’s the way we’ll be in the future,” she said.

Orlando Health said patients must live near the hospital or one of its emergency departments to qualify.

Copyright 2023 WMFE. To see more, visit WMFE.

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